# Case Studies

Read about how our customers use Magentrix Customer Management portals and how it has helped their processes.

## Browse case studies by industry

### Technology & Software

**10x Reduction in Customer Complaints & 63% Support Tickets Deflected for Claroty**  
Claroty's customer portal choice: Licensing & training, simple Salesforce integration, and easy setup without needing external customization.  
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**Kira Systems: 39% Decrease in Issues Per Customer**  
With the help of a Magentrix customer portal, Kira Systems is delivering on our vision of customer transformation  
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**Retail Control Systems - Saving 50% on New Portal**  
Customers now have easy, quick access to the information relevant to their solution from RCS  
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**Magentrix Customer Community Helps Jonas Construction Software Put Customers First**  
Magentrix was able to easily synchronized with their Salesforce CRM data and fulfill all of their customer service requests  
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### Non-Profits

**React Disaster Response: 100% Time-Savings During a Pandemic**  
Team Rubicon needed a system that could handle a large influx of new volunteers and that it integrates with Salesforce  
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**NWCA Drives Member Engagement With A Magentrix Not-For-Profit Portal**  
With the active user count quickly approaching the 10,000 mark, NWCA has seen an average yearly growth of portal users close to 300%  
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### Real Estate

**57% decrease in support tickets, 45% decrease in operational costs**  
"We wanted everything to be integrated in one consolidated platform. And that's just been a massive, massive value-add from Magentrix."  
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### Manufacturing

**Core Scientific - Pioneers in the Industry**  
Once we identified our proposed Portal as a key business differentiator & looked through the available options in market, Magentrix stood out  
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### Financial Services

**How Magentrix Elevated the Alpha FX Customer Experience**  
Magentrix builds winning Customer Success Communities  
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### Facilities Services

**Magentrix Helps Sodexo Mexico Business Processes Shine**  
Finding a better way to manage 2,500 service providers using customer portal software.  
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