Case Studies

Read about how our customers use Magentrix Customer Management portals and how it has helped their processes.

Browse case studies by industry

Technology & Software

10x Reduction in Customer Complaints & 63% Support Tickets Deflected for Claroty
Claroty's customer portal choice: Licensing & training, simple Salesforce integration, and easy setup without needing external customization.
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Kira Systems: 39% Decrease in Issues Per Customer
With the help of a Magentrix customer portal, Kira Systems is delivering on our vision of customer transformation
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Retail Control Systems - Saving 50% on New Portal
Customers now have easy, quick access to the information relevant to their solution from RCS
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Magentrix Customer Community Helps Jonas Construction Software Put Customers First
Magentrix was able to easily synchronized with their Salesforce CRM data and fulfill all of their customer service requests
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Non-Profits

React Disaster Response: 100% Time-Savings During a Pandemic
Team Rubicon needed a system that could handle a large influx of new volunteers and that it integrates with Salesforce
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NWCA Drives Member Engagement With A Magentrix Not-For-Profit Portal
With the active user count quickly approaching the 10,000 mark, NWCA has seen an average yearly growth of portal users close to 300%
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Real Estate

57% decrease in support tickets, 45% decrease in operational costs
"We wanted everything to be integrated in one consolidated platform. And that's just been a massive, massive value-add from Magentrix."
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Manufacturing

Core Scientific - Pioneers in the Industry
Once we identified our proposed Portal as a key business differentiator & looked through the available options in market, Magentrix stood out
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Financial Services

How Magentrix Elevated the Alpha FX Customer Experience
Magentrix builds winning Customer Success Communities
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Facilities Services

Magentrix Helps Sodexo Mexico Business Processes Shine
Finding a better way to manage 2,500 service providers using customer portal software.
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